We take the protection of your personal data very seriously.

We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Responsible entity

The responsible body for data processing on this website is the management of RealRate GmbH. The responsible body decides alone or jointly with others about the purposes and means of the processing of personal data.

Revocation of your consent to data processing

Some data processing operations are only possible with your express consent. A revocation of your already given consent is possible at any time. An informal communication by email is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to the competent supervisory authority

As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a data protection violation. The competent supervisory authority regarding data protection issues is the state data protection commissioner of the federal state in which our company is located.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to third parties. The data will be provided in a machine-readable format.

Right to information, correction, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, the origin of the data, their recipients and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data.

Email inquiries

If you send us inquiries by email, the information you provide in the email, including the contact data you enter there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

We would like to point out that data transmission on the Internet can have security gaps. A complete protection of the data against access by third parties is not possible.

Data transmission upon conclusion of the contract for the purchase and shipment of goods

Personal data will only be transmitted to third parties if this is necessary for the execution of the contract. Third parties can be, for example, payment service providers or logistics companies. A further transmission of data does not take place or only if you have expressly consented to this.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Server log files

In server log files, the provider of our website automatically collects and stores information that your browser automatically transmits to us. These are:

  • Visited page on our domain
  • Date and time of the server request
  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • IP address

There is no merging of this data with other data sources. The data processing is based on Art. 6 (1) lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Cookies

Cookies are small text files that are stored on your computer and saved by your browser. Cookies serve to make our offer more user-friendly, effective and secure. The EU Cookie Directive distinguishes between the profiling cookie (user consent required) and the technical cookie (no consent required).

We do not use profiling cookies to analyze your use of the website, collect statistical information on usage or individualize your visit to the website.

The website uses technical cookies. Most of the cookies we use are so-called session cookies. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you, is based on Art. 6 (1) lit. f DSGVO. As the operator of this website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services.